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Issues for Support Ticketing System

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Summary Status Priority Category Version Component Replies Last updatedsort icon Assigned to
the menu items active normal support requests 6.x-1.2 User interface 0 5 weeks 1 day
cck instead of webform postponed (maintainer needs more info) normal support requests 6.x-1.2 Miscellaneous 3 5 weeks 1 day
PostgreSQL error with chart API and support_charting active normal bug reports 6.x-1.2-rc1 Charting 12 5 weeks 5 days pcsystemd
Status & priorities customization postponed normal feature requests 6.x-1.0-rc1 Code 6 5 weeks 5 days
Translatabilty of states and priorities needs work normal bug reports 6.x-1.1 Code 17 5 weeks 5 days
Non-english filenames in attachments displayed incorrectly postponed (maintainer needs more info) normal bug reports 6.x-1.1 Code 6 5 weeks 5 days
Attachment are not attaching to ticket when mail download is triggered by http://example.com/cron.php active normal bug reports 6.x-1.x-dev Code 1 5 weeks 6 days
Ability to classify tickets? active normal feature requests 6.x-1.2 User interface 2 5 weeks 6 days
Support ticketing, how to remove user1 from subscribe list active normal feature requests 6.x-1.x-dev Miscellaneous 4 6 weeks 10 hours
Auto create ticket on node creation active normal feature requests 6.x-1.x-dev Miscellaneous 1 6 weeks 1 day
email body not read postponed (maintainer needs more info) normal bug reports 6.x-1.2-rc1 User interface 1 6 weeks 1 day
Auto respond to the creating client? active normal feature requests 6.x-1.2 User interface 3 6 weeks 3 days
From address name + email like "MyCompany Support <support@mycompany.com>" active normal feature requests 6.x-1.x-dev User interface 1 6 weeks 4 days
Users can't access a full list of all the opened tickets needs work normal feature requests 6.x-1.0 Code 8 6 weeks 5 days court-jus
FYI Pathauto 1.2 auto alias fails with new Support tickets active normal support requests 6.x-1.x-dev Miscellaneous 0 7 weeks 1 day
Preview doesn't work in Drupal 6.14 active critical bug reports 6.x-1.2 Code 6 8 weeks 2 days
Users from one organic group can see the tickets of another organic group needs work normal feature requests 6.x-1.1 Code 4 8 weeks 3 days
Choice to store E-Mail attachments in private folder active normal feature requests 6.x-1.2-rc1 Code 3 9 weeks 19 hours
Make auto-account creation optional active normal feature requests 6.x-1.1-rc1 Code 6 9 weeks 1 day
Cannot view tickets created by the user postponed (maintainer needs more info) normal support requests 6.x-1.2 User interface 1 9 weeks 1 day
Hide the menu bar and table heading if there are no records active normal feature requests 6.x-1.x-dev User interface 2 9 weeks 3 days
Problem with ! assigned_realname and ! assigned_username postponed (maintainer needs more info) normal support requests 6.x-1.2 Miscellaneous 2 9 weeks 6 days pcsystemd
Assign more than one user to a ticket active normal feature requests 6.x-1.2 Miscellaneous 2 10 weeks 5 days
Error message when I try to update/edit a ticket adding new subscribed postponed (maintainer needs more info) normal bug reports 6.x-1.2 Code 1 11 weeks 1 day
Drupal 7 version postponed normal tasks 6.x-1.x-dev Miscellaneous 1 11 weeks 1 day
Unmoderated Comments for Support postponed normal support requests 6.x-1.1 Miscellaneous 3 12 weeks 4 days
Make it possible to assign ticket to other user at ticket creation postponed normal feature requests 6.x-1.0-rc1 User interface 7 12 weeks 6 days
Only 1 ticket per user postponed normal feature requests 6.x-1.1-rc1 Miscellaneous 2 13 weeks 5 days
Default values for authenticated but empty for anonymous active normal feature requests 6.x-1.x-dev Code 1 15 weeks 6 days
Integrating the profile module postponed normal support requests 6.x-1.x-dev User interface 6 18 weeks 4 days
Remove comment.module patch active normal tasks 6.x-1.x-dev Code 12 22 weeks 2 days Jeremy
Add a take or assign link on the table view of tickets needs work normal feature requests 6.x-1.0 Code 3 22 weeks 5 days court-jus
Allow auto email integration selection of destination organic group postponed normal feature requests 6.x-1.0-rc2 User interface 1 25 weeks 5 days
issue rating (for closed tickets) postponed normal feature requests 6.x-1.0-rc1 Code 2 25 weeks 6 days
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